Privacy Policy

Last Updated: 12/04/2025

This Privacy Policy describes how City Beautiful Luggage Services (“Company,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or use our luggage transfer services (“Service”). By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information you voluntarily provide, including:

  • Full name
  • Phone number
  • Email address
  • Pickup and delivery locations
  • Order details
  • Payment information (processed securely through Stripe — we do not store card numbers)

We may also collect device, browser, IP, and usage analytics data.

2. How We Use Your Information

  • Process and fulfill your order
  • Send confirmations and service updates
  • Communicate with you and your driver
  • Improve website reliability and functionality
  • Comply with operational and safety requirements
  • Prevent fraud and abuse

We do not sell or rent personal information.

3. How We Share Your Information

We may share data with third parties essential to providing the Service:

  • Resort bell services teams
  • Payment processors (Stripe)
  • Hosting/database providers (e.g., Supabase)
  • SMS or communication platforms
  • Analytics tools

4. Data Security

We take reasonable technical and administrative measures to protect your data, though no method is 100% secure.

5. Data Retention

We retain personal information only as long as necessary to provide the Service, maintain records, and comply with legal requirements. You may request deletion at any time.

6. Your Rights & Choices

  • Request access to your data
  • Request corrections or deletion
  • Limit how we use your information

Contact us at: your-business-email@domain.com

7. Children’s Privacy

We do not knowingly collect information from children under 13.

8. International Customers

Data may be transferred to servers in the United States. By using the Service, international customers consent to this transfer.

9. Third-Party Links

We are not responsible for content or privacy practices of external websites.

10. Changes to This Policy

We may update this Privacy Policy. The updated version will appear here.

11. Contact Us

City Beautiful Luggage Services
Email: your-business-email@domain.com
Orlando, Florida, USA